Connected Care is an independent insurance agency dedicated to providing an extensive range of Life, Health and Medicare insurance products and notary services. We are committed to the highest ethical standards and integrity while providing the highest level of service to meet our client’s evolving needs. We assist individuals and businesses with understanding and choosing health and life plans.
We serve in the following areas:
Medicare and Prescription Drug Plans
Affordable Care Act (ACA) Healthcare
Life, Burial and Cancer Insurance
Notary and Signing Agent Services
We work with the following partners:
WE TAKE GREAT PRIDE IN BEING...
Beyond standard carrier training and certifications, we’re constantly training to keep up with industry compliance and regulations.
KNOWLEDGEABLE
We’re committed to providing you and your family with the highest level of customer service and the peace of mind you deserve.
RELIABLE
We take the time to carefully get to know our clients and their unique needs. From start to finish, our customer loyalty is high.
TRUSTWORTHY
WHAT TO EXPECT
To get started, your agent will work with you to identify your needs via a needs assessment. Once complete, we’ll get you enrolled or scheduled for a follow up appointment*
Needs Assessment
01
Based on the findings of your needs assessment, your agent will present your plan, benefit options, and walk you through the quote for each**
Presentation of Plans
02
Once you have reviewed the plans, you will have the option to choose and enroll in a plan on the spot for ease and efficiency. Find out more about meeting with agents here.
Enroll in Your Plan
03
WORK WITH US VIRTUALLY, IN PERSON OR OVER THE PHONE
Note: For CMS compliance all sales phone and video sales calls will be recorded
* For Medicare Advantage and Prescription Drug plans a “Scope of Appointment” form outlining the type of plans that will be discussed must be signed prior to the second meeting. ** Depending on the type of health and life insurance plan requested, quotes will be provided no later than 5 days later not including weekends or holidays.
MEET YOUR AGENT
Shannon Johnson
I’m a Licensed Independent Broker and Agent based out of Charlotte, NC providing service to both Carolinas and Georgia. My passion for helping people is strengthened and backed by nearly two decades of experience working in Social Services administering state and federally-funded programs.
What this means for you is that you can count on me to connect you with the best care. I am certified to offer individuals, families, and employer groups with consulting and enrollment services from more than ten national insurance carriers.
I am committed to helping you obtain just the right level of protection and coverage to fit the unique needs of you and your loved ones. And I’ll make sure you’re well-informed and satisfied with the service provided every step of the way.
I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.
— Maya Angelou
During the past 6 years Shannon has worked as my insurance agent. Her dedication to being an advocate for me is unmeasurable. Shannon is one of the most disciplined and punctual people I’ve ever known. Her ability to work efficiently under stressful conditions and nerve-wrecking deadlines speaks volumes about her hard work determination and composed demeanor.
DEIDRA RUTLEDGE
FREQUENTLY ASKED QUESTIONS
